Find your way around the console

The console is where your team works. Open it by signing in at /login on your Blink address.

The top bar

• Organization. The name of the organization you are working in, and your role in it. If you belong to more than one, click it to switch, search your organizations, or choose Overview to see all of them at once.
• Alerts. Instance owners see a bell with security alerts about the instance, such as new administrators, two-factor resets and role changes.
• Help. Send diagnostics to IZT and Sent diagnostics, for people who may send logs to IZT Support. See Send diagnostics to IZT Support.
• Your name. Opens a menu with Account and Sign out.

On a narrow screen the sidebar folds away. Open it with the menu button at the top left.

Banners under the top bar tell you when something needs attention, for example a license that has expired or more users than your plan’s technician seats. On Blink Cloud, IZT can also post notices there.

The sidebar

The sidebar shows only the pages you have permission to use and your plan includes (see Understand your plan and its limits). When Overview is selected in the organization switcher, it leaves out the pages that belong to a single organization.

Remote

Page	What it is for
Overview	Devices and sessions across every organization you can reach. Shown when you choose Overview in the organization switcher.
Access	Computers with the Blink agent installed. See which are online, and click View to connect.
Sessions	Support codes and Access connections, live and past. Create a Support code here, join a live session, open its recording or session log (when your plan keeps them), or end it.
Recordings	Every session’s video, per monitor, with its audio, and terminal transcripts, when your plan includes them. Running sessions can be watched live.
Activity	Who did what: changes and sessions, newest first. Not shown when your plan does not include Audit log.

Organization

These pages apply to the organization selected in the top bar.

Page	What it is for
Team	Who can sign in to this organization and their role. Add, suspend or remove members.
Groups	Groups of devices, and who can reach them. Use groups to give someone access to some devices but not others.
Roles	Named sets of permissions you give to members or on a group.
Enrollment	Keys and installers that add computers to this organization for Access. Not shown when your plan does not include Unattended Access.
Organizations	Your organizations. Use one organization per customer, each with its own team, groups and devices. Create new ones here with New organization, if you have permission to create organizations.

Instance

These pages cover your whole Blink instance, across every organization.

Page	What it is for
Users	Everyone who can sign in, and which organizations and groups they reach. Create new users here.
Instance	Tabs for Roles, Organizations, Settings, License, Identity, Certificates, Security and Activity. License shows your plan and what it includes.

On Blink Cloud, some instance settings, such as certificates, are looked after by IZT. The console shows them as Managed by Blink Cloud instead of letting you change them.

You

Page	What it is for
Account	Your profile, two-factor authentication, new recovery codes, passkeys, and Sign out or Sign out of all devices.

Where customers go

Customers never use the console. They go to your Blink address itself (or /join), where the page says Join a support session and asks for the code you give them. That page also has a Technician sign in link for your team.

Next

• Invite your team
• Run your first Support session