Get started

This section takes you from your Blink address to your first remote session. Work through the pages in order. On Blink Cloud, skip the license page: your license is activated for you.

Learn what Blink does

• What IZT Blink is: attended Support sessions by code and unattended Access to the computers you manage, in the cloud or on-premises.

Set up your instance

1. Set up Blink and sign in for the first time: the Blink Cloud setup email or the setup token on your own server, the owner account, two-factor authentication and the recovery kit.
2. Activate your license: on your own server, online with an activation code or offline with a license file.
3. Find your way around the console: organizations, Access, Sessions, Recordings, Team and the instance pages.
4. Invite your team: create accounts, send invite links and give roles.

Run your first sessions

• Run your first Support session: create a code, have a customer join on Windows or Mac, take control and end the session.
• Set up your first Access device: create an enrollment key, install the agent on a Windows computer and connect to it.

Where to go next

• Install for server setup, licenses and rolling out agents.
• Configure for users, organizations, roles, groups and sign-in security.
• Use Blink for sessions, the viewer and its tools, and recordings.
• Troubleshooting when something does not work.

Stuck on a step? Ask the AI assistant or contact IZT.