Activate your license
A Blink license is signed by IZT for your instance. It sets the hostname your agents connect to and your plan: Blink Core or Blink Pro, and how many technician seats and Access devices you have. Until the instance is activated, nothing in the plan is available: you cannot create Support codes, enroll devices or add users, and the instance cannot fetch agents from IZT or build installers. Activate it before your first session.
Only the instance owner can activate a license. You need:
- the activation code IZT sent you. It looks like
BLINK-XXXXX-XXXXX-XXXXX-XXXXX. - the hostname your agents use to reach this server, for example
blink.example.com.
Open the License page
Section titled “Open the License page”- Sign in to the console.
- Go to Instance › License.
The License card shows Not activated and your instance id. Below it, the Activate card has a Hostname field and two ways to activate: Online and Offline.
Choose the hostname
Section titled “Choose the hostname”Type the hostname in Hostname, in lowercase, as a full domain name such as blink.example.com. An IP address also works.
- If agents reach the server on a port other than 443, add it:
blink.example.com:8443. - The hostname is locked into the license and built into every agent. Changing it later means activating again.
Activate online
Section titled “Activate online”Use this when the server can reach IZT over the internet. The server needs outbound access to:
| Host | Port |
|---|---|
license.blink.izt.app | 443/TCP |
build.blink.izt.app | 443/TCP |
Allow both through your firewall and any proxy before you start. The same access keeps the license renewing by itself and lets agents download and update.
- In Online, paste your code into Activation code. Spaces and lowercase letters are fine.
- Click Activate.
- If a Confirm it’s you dialog opens, confirm with your passkey or a code from your authenticator.
The page shows License activated and the License card turns Active. An online license renews by itself: the card shows when under Renews, and Renew now renews it on the spot.
If the Online section says this server does not reach the IZT build service, use the offline steps.
Activate offline
Section titled “Activate offline”Use this when the server cannot reach the internet. You move two small files between the server and the IZT license portal, license.blink.izt.app, from any computer that has internet access.
- Under Offline, click Activation request. A request file for the hostname above downloads.
- On a computer with internet access, open
license.blink.izt.appand go to its activation page. - Enter your activation code and upload the request file. The portal shows what the file asks for. Confirm it.
- The portal returns a license file. Save it.
- Back in the console, under Offline, click License file and choose the file you saved.
The page shows License imported and the License card turns Active.
Check your plan
Section titled “Check your plan”After activation, the License card shows your Plan, your Technician seats and Access devices, and below them a checklist of what your plan includes. See Understand your plan and its limits.
Check that agents are available
Section titled “Check that agents are available”After activation, the Agent builds card on the same page lists the agents this server hands out, and shows Updates on. Click Check now to fetch the latest agents straight away instead of waiting for the next automatic check.
Once a version appears, customers can download the support tool, and you can build Access installers.
Renewal, grace and lapse
Section titled “Renewal, grace and lapse”- Online, the license renews automatically before it expires.
- Offline, renew it with the same exchange: download a new Activation request, upload it on the portal’s Renew page (no code needed), and import the license file it returns.
If a license expires without being renewed, the console shows a banner and the License card shows Expired, in grace. During the 30-day grace, everything keeps working. After the grace, the license is Lapsed: Blink stops getting new agent builds and updates, but everything in your plan keeps working: your installed agents keep connecting, and Support sessions and new enrollments keep working.
See Install for more on licenses, renewal and offline agent updates.
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