# Find your way around the console

The console is where your team works. Open it by signing in at `/login` on your Blink address.

## The top bar

- **Organization.** The name of the organization you are working in, and your role in it. If you belong to more than one, click it to switch, search your organizations, or choose **Overview** to see all of them at once.
- **Alerts.** Instance owners see a bell with security alerts about the instance, such as new administrators, two-factor resets and role changes.
- **Help.** **Send diagnostics to IZT** and **Sent diagnostics**, for people who may send logs to IZT Support. See [Send diagnostics to IZT Support](/troubleshooting/send-diagnostics/).
- **Your name.** Opens a menu with **Account** and **Sign out**.

On a narrow screen the sidebar folds away. Open it with the menu button at the top left.

Banners under the top bar tell you when something needs attention, for example a license that has expired or more users than your plan's technician seats. On Blink Cloud, IZT can also post notices there.

## The sidebar

The sidebar shows only the pages you have permission to use and your plan includes (see [Understand your plan and its limits](/configure/plans-and-limits/)). When **Overview** is selected in the organization switcher, it leaves out the pages that belong to a single organization.

### Remote

| Page | What it is for |
| --- | --- |
| **Overview** | Devices and sessions across every organization you can reach. Shown when you choose **Overview** in the organization switcher. |
| **Access** | Computers with the Blink agent installed. See which are online, and click **View** to connect. |
| **Sessions** | Support codes and Access connections, live and past. Create a **Support code** here, join a live session, open its recording or session log (when your plan keeps them), or end it. |
| **Recordings** | Every session's video, per monitor, with its audio, and terminal transcripts, when your plan includes them. Running sessions can be watched live. |
| **Activity** | Who did what: changes and sessions, newest first. Not shown when your plan does not include **Audit log**. |

### Organization

These pages apply to the organization selected in the top bar.

| Page | What it is for |
| --- | --- |
| **Team** | Who can sign in to this organization and their role. Add, suspend or remove members. |
| **Groups** | Groups of devices, and who can reach them. Use groups to give someone access to some devices but not others. |
| **Roles** | Named sets of permissions you give to members or on a group. |
| **Enrollment** | Keys and installers that add computers to this organization for Access. Not shown when your plan does not include **Unattended Access**. |
| **Organizations** | Your organizations. Use one organization per customer, each with its own team, groups and devices. Create new ones here with **New organization**, if you have permission to create organizations. |

### Instance

These pages cover your whole Blink instance, across every organization.

| Page | What it is for |
| --- | --- |
| **Users** | Everyone who can sign in, and which organizations and groups they reach. Create new users here. |
| **Instance** | Tabs for **Roles**, **Organizations**, **Settings**, **License**, **Identity**, **Certificates**, **Security** and **Activity**. **License** shows your plan and what it includes. |

On Blink Cloud, some instance settings, such as certificates, are looked after by IZT. The console shows them as **Managed by Blink Cloud** instead of letting you change them.

### You

| Page | What it is for |
| --- | --- |
| **Account** | Your profile, two-factor authentication, new recovery codes, passkeys, and **Sign out** or **Sign out of all devices**. |

## Where customers go

Customers never use the console. They go to your Blink address itself (or `/join`), where the page says **Join a support session** and asks for the code you give them. That page also has a **Technician sign in** link for your team.

## Next

- [Invite your team](/get-started/invite-your-team/)
- [Run your first Support session](/get-started/first-support-session/)